Problems and workplaces go hand in hand. No matter what company the size of the scope of the dilemma, as inescapable problems in the workplace as well are work. The problems encountered may be beyond your control, problem solving is firmly within your grasp. Albert Einstein's theory of relativity can be difficult to fully understand, but his problem solving is easier to follow the advice. "We think the problems we were when we created them using the same type can not solve." Now that's talent! Far from solving problems to prevent auto-pilot switch and blindly through the problem or trying to move around. Take time to analyze how and why the problem popped up and step-out to prepare. Glad the problem presents an opportunity to become an effective problem solver. First step, check the anatomy of a problem. In the workplace, common causes co-worker conflict, customer dissatisfaction, dysfunction and mechanical failure are in the process. This may be a combination of factors?
Once you clear the underlying problem (s) is identified, it is time for action. Positive action. Hopefully the problem will go away, looking for someone (else) to blame or to come up with the perfect solution Do not fall into the trap of quick escape. This is important. Solution to solve the problem at the beginning of the process, but in the end do not belong. Take the time to fix it. 101 ready to solve the problem of dealing with your problem? Make sure you and other participants are allowed to cool emotions and are willing to work dispassionately sure. Try to step back and look at the big picture. Any role you played in creating the problem may be to a clear assessment. Trivial issues at stake. Area and clear all the actors from different perspectives. Aim to find a solution that satisfies everyone's interests. Activate your listening skills. Engage in active listening, physical and / or verbal signals that you understand and appreciate what people are telling you. A take on any perceived or real differences with the goal of understanding and truly listen.
Evaluate and select the best solution. Their peers to solve problems with solutions to ensure the best possible co-operate. There is the best solution, or with many choices can be "bundled" form a solution meeting the interests of a wide number? Brainstorm solutions. Of mutual interest point (or points) find employment in the creativity (and patience). Carefully assess the need for a solution that truly meets your interests. Very often, people become attached to a special resolution at the expense of their interests. Try - with a twist storm brainstorming, ideas are generated and tested quickly rather than gradually developed and analyzed. 2) Be action-oriented and 3) Keep it simple solution 1) It is important not to create the perfect solution: the process has three basic principles. A written agreement to delineate the solution. Memory may be faulty. Outlining Solutions in writing also helps participants to think through all the implications. And document review for a test on an ongoing basis to ensure needs are met as being still works.
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